London AI Startup Tellis Labs Secures £335k Seed Funding to Automate E-Commerce Customer Experience

London based software development company Tellis Labs Ltd has raised £335k in a seed funding round to scale its artificial intelligence platform for direct-to-consumer and e-commerce brands. The investment brings the company to an estimated post-money valuation of £3.3m.

Founded in March 2025, Tellis Labs is building a full-stack AI team of digital workers alongside a next-generation customer experience platform. The company aims to solve a persistent challenge for online retailers: converting casual website visitors into loyal customers while maintaining high quality customer service at scale. By deploying automated, AI-driven interactions, the software enhances the overall customer journey and drives conversion rates for digital storefronts.

Online retailers currently face rising customer acquisition costs, making the retention and conversion of existing website traffic more critical than ever. Traditional customer service models often struggle to provide immediate, personalised responses to every visitor during peak shopping hours. Tellis Labs addresses this bottleneck by providing digital workers capable of handling these interactions autonomously, ensuring that direct-to-consumer brands can offer round the clock support without proportionally increasing their human headcount.

The seed round, which was allotted on March 25, 2026, and filed today, represents a significant early milestone for the startup. While specific investors were not disclosed in the filings, the £335k injection provides the capital needed to further develop their digital worker technology. Given the company only incorporated a year ago, this serves as their primary seed capital, establishing a solid £3.3m baseline valuation for future growth. As an early stage company, revenue, employee headcount, and profit metrics remain undisclosed.

This investment aligns with broader trends in the United Kingdom venture capital ecosystem, where artificial intelligence continues to dominate early stage deal flow. In the wider UK tech sector, artificial intelligence companies have continued to secure significant capital despite a broader tightening in venture funding. Recent market data indicates that AI startups accounted for nearly a fifth of all UK venture capital deployed over the past year. London remains the epicentre for this activity, providing a dense network of early stage investors looking to back generative AI and automation tools that offer clear return on investment for business-to-business clients.

Seed stage investors are showing a particular appetite for vertical AI applications, favouring startups that build purpose-built AI infrastructure for specific industries rather than broad horizontal platforms. The e-commerce sector presents a lucrative target market for Tellis Labs in this regard. Industry data projects that UK e-commerce revenue will expand to reach £66.6 billion by the 2025 to 2026 financial year. As online retailers face fierce competition, software that can autonomously handle customer queries, personalise the shopping experience, and improve conversion metrics is becoming essential infrastructure. Tellis Labs is positioning its AI digital workers to fill this exact operational gap.